Because of Covid19 deliveries are taking around 8 weeks to the United States and other locations.
Our domestic and international shipping includes tracking. Delivery times for international shipments are approximately 9 business days for most international locations and approximately 4 business days to most Australian locations.
You have a choice of paying with Paypal or Direct Debit. If you select Direct Debit as your payment option you will receive an automated email detailing the Bank Account for your payment. Your order is shipped within 2 business days after payment is received into our account.
Our shipping charges reflect Australia Post charges with no uplift. We are happy to consolidate shipping costs if you are purchasing items from different product categories.
You can order multiple Shoyeido incense products up to a total weight of 500 Grams for a flat shipping fee. We also have a flat shipping fee for all other items within the same Product Category.
We take care to ensure your order is packed to protect the contents. Insurance with shipping is also available and we are happy to provide a quotation on request. We also offer complimentary insurance with shipping on a limited number of items (see individual listings).
Some of our items are available for local pickup. If you wish to purchase our framed artwork and other larger items please contact us to arrange a local pickup from the South Eastern suburbs in Melbourne (approximately 13 km from Melbourne’s CBD).
We also have a limited number of our antiques in Cabinet 61 at the Armadale Antique Centre, 1147 High Street, Armadale, Victoria.
If you have any questions please email us directly at [email protected]
IMPORTANT: International regulations and restrictions sometimes apply on the shipment of some of our items. If you have selected such an item, we will attempt to contact you so that you can adjust your order.
Buyers are responsible for any import taxes, duties, or other fees levied on your shipment.
Kasasagi is not responsible for any delays or lost items caused by customs, inspections agencies other parties during shipment of your item.
Thank You for looking at Kasasagi Fine Arts